Submit a refund

You can submit a refund request through e-services.

To access this functionality, click on Refunds in the toolbar and select Requested Refunds in the drop-down list. This action displays the requested refunds, either already submitted or not.

Note that once the Action associated to the request is View, no changes are allowed.

To submit a refund request:

1. In the Requested Refunds page, use the left and right arrows at the bottom of the table to find the appropriate refund. Some columns can also be sorted;
2. Click on the Edit button. This action opens the Refund page;
3. Enter the Requested Amount in the appropriate field or choose it using the arrows;
4. Click on Submit. This action confirms the refund request and changes the Action associated to the request to View.