Close a step associated to an objection case

This part of the guide explains how to close a step associated to a objection case.

Step 1 - Go to the page List of Objection Cases

1. Go to the Objection module;
2. Choose the Objection Cases menu. This action opens the List of Objection Case page (550: 2001);

Step 2 - Close a step associated to an objection case

3. Find the objection case for which you want to close a step;
4. Click the hyperlink of the Objection No. subject of the request. This action opens the Objection Cases page (550:1001);
5. Go to the Steps section;
6. Click the edit button of the Step subject to the request. This action opens the pop-up window Add Step to a Case;
7. Enter a Result;
8. Enter the Result Date;
9. Click the Save button. This action confirms the closing of the step and updates the Objection Cases page (550:1001);