Documentation | User Guide

Documentation | User Guide

Display the payment agreement associated with a collection case

This part of the guide explains how to display payment agreements associated with a collection case.

Step 1 - Go to the page List of Collection Case

  1. Go to the Collection module;
  2. Choose the Collection Cases menu. This action opens the List of Collection Cases page (520:2001);

Step 2 - Display the payment agreement

  1. Go to the Search Criteria section;
  2. Fill out the required fields (identified by a red asterisk *) like Open Date From and To;
  3. Click the Refresh button. This action refreshes the page and displays the list of collection cases;
  4. Find the appropriate collection case ;
  5. Click the hyperlink of the Case No. subject of the request. This action opens the Collection Case page (520:1001);

  1. Go to the Payment agreement section;
  2. Find the payment agreement to display;
  3. Click the hyperlink of the Payment Agreement No. subject of the request. This action redirects you to the Payment Agreement module and opens the Maintain Payment Agreement page (512:2002) associated with the collection case.