Documentation | User Guide

Documentation | User Guide

Transfer a transaction in error

This part of the guide explains how to transfer a transaction in error.

The transfer of a transaction is only possible when its status is at Error. Once transferred, the transactions status becomes Manual Fix.

Step 1 - Go to the page Bank Interface Transactions

  1. Go to the Interface module;
  2. Choose the Bank option;
  3. Click on the Bank Interface Transactions menu. This action opens the Bank Interface Transactions page (508:2001);

Step 2 - Transfer a transaction to error

  1. Go to the Search Criteria section;
  2. Complete the required fields;
  3. Click the Refresh button. This action refreshes the page and displays the list of bank transactions in the lower section;
  4. Click on the Status column;
  5. Choose the Error option. This action displays a list of transactions with this status;
  6. Find the transaction you want to transfer and select its Transfer checkbox;
  7. Click the Transfer button. This action displays the confirmation window;

  1. Click the OK button. This action confirms the transfer and refreshes the Bank Interface Transactions page.