Transfer a transaction in error
This part of the guide explains how to transfer a transaction in error.
The transfer of a transaction is only possible when its status is at Error. Once transferred, the transactions status becomes Manual Fix.
Step 1 - Go to the page Bank Interface Transactions
- Go to the Interface module;
- Choose the Bank option;
- Click on the Bank Interface Transactions menu. This action opens the Bank Interface Transactions page (508:2001);
Step 2 - Transfer a transaction to error
- Go to the Search Criteria section;
- Complete the required fields;
- Click the Refresh button. This action refreshes the page and displays the list of bank transactions in the lower section;
- Click on the Status column;
- Choose the Error option. This action displays a list of transactions with this status;
- Find the transaction you want to transfer and select its Transfer checkbox;
- Click the Transfer button. This action displays the confirmation window;
- Click the OK button. This action confirms the transfer and refreshes the Bank Interface Transactions page.