Cancel a payment agreement

This part of the guide explains how to cancel a payment agreement.

The status of the payment agreement is Open in order to cancel it.

Step 1 - Go to the page List of Payment Agreements

1. Go to the Payment Agreement module;
2. Choose the Payment Agreements menu. This action opens the List of Payment Agreements page (512:3001);

Step 2 - Cancel a payment agreement

3. Find the payment agreement to cancel;
4. Click the hyperlink of the Payment Agreement No. subject of the request. This action opens the Maintain Payment Agreement page (512:2002).
5. Go to the Details section;
6. Capture a Close Date;
7. Enter a cancel reason;
8. Go to the Identification section on the top of the page and change the status to Closed;
9. Click on the Save button. This action confirms the cancellation of the agreement.