Resetting your password
To retrieve a forgotten password, you need the correct email address used when creating the application.
To reset your password:
- Click the Forgot Password? hyperlink. This action opens the Forgot password page;
![](/user/pages/07.otr_admin/01.about_otr_admin/03.forgot_password_admin/OTR_admin_reset_password_0en.png)
- Go to the Forgot password section and enter you email address;
- Click the Submit button;
![](/user/pages/07.otr_admin/01.about_otr_admin/03.forgot_password_admin/OTR_admin_reset_password_1en.png)
- Go the the Question section and enter your response in the appropriate field;
- Click the Try another question if required;
- Click the Submit button. This action redirects you to the Login page (check your emails to reset your password).
![](/user/pages/07.otr_admin/01.about_otr_admin/03.forgot_password_admin/OTR_admin_reset_password_2en.png)