Documentation | User Guide

Documentation | User Guide

e-services Public

e-services public portal works in conjunction with the "Standard Integrated Government Tax Administration System" (SIGTAS). It is a simple and user-friendly application that allows taxpayers to declare their taxes and tax agents to manage and edit taxpayers' details. This guide is a reference document for the functionalities in the e-services Public portal.

It guides tax payers and tax agents through all the necessary steps:

  • Manage the taxpayer's profile;
  • Edit and update the taxpayer's profile in SIGTAS;
  • Create and submit the tax return online;
  • Create and submit the annexes to the tax returns;
  • Access the data of the tax accounts (balance sheet, transactions, etc.) and print statements;
  • Request a tax clearance certificate (quitus);
  • Make payments and submit withholdings.

In e-services, all functionalities are available via the menus on the toolbar at the top of your screen.

On the left, for example, the menus are Accounts, Declarations and Certificates... On the right section of the toolbar, you can display your profile or logout.

The following sections provide an overview of e-services. They deal with, among other things, the procedures for logging in and out, the home page as well as the organization of menus and navigation.

   About e-services (public)
   Accounts
   Archives
   Certificates
   Declarations
   Objections
   Payments
   Refunds